Help and Feedback
Use the Help menu to open documentation, request features, and report bugs.
Overview
The Help menu in the dashboard contains the main self-service support options:
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Documentation — opens these documents in a new browser tab
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Use Chat — we highly recommend using the AI chatbot to help you with the entire setup process. You can access the floating AI chatbot from any setup page by clicking the chat bubble icon in the bottom-right corner of your screen.
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Request feature — opens a feature request form
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Report bug — opens a bug report dialog
Report a bug
Use Help > Report bug when something in the app is not working as expected.
The bug report dialog includes:
| Field | Requirement |
|---|---|
| Name | Optional. Please use your account profile name. |
| Required. Please enter your account profile email address. | |
| Bug description | Required. Describe what went wrong, what you expected, and steps to reproduce it. |
For account, billing, or setup support, use the contact options on Profile and Account instead of the bug report form.
Request a feature
Use Help > Request feature to suggest improvements or new workflows.
Open this page at: i118.ai/app/request-feature
The request form may include your account email automatically when you are signed in. Include the workflow you are trying to improve, why it matters, and any examples that make the request easier to evaluate.
Documentation
Use Help > Documentation to open this document site.